Frequently Asked Questions
The longer deep soil and stains from dirt, food and waste from outdoors, and self-cleaning products remain in the carpet, the more damaging it is to the carpet and the more difficult they are to remove. It depends on your lifestyle and how many children, the ages of your children, and number of pets living in your home. If babies and small children are on the carpet often, carpets should be cleaned at least every 3 to 6 months. Pets carry dander, dust mites, bacteria, and dirt in from outdoors and every 6 months is strongly recommended. Carpet protector helps to keep food stains and dirt from embedding into the carpet fibers. Although carpet manufactures apply carpet protector to new carpet, it is not permanent and the protector eventually wears off because of vacuuming and foot traffic. Yes, but it is best to allow for some drying time. If you do need to walk on it, we suggest you wear shoe covers, socks or slippers, and walk along the edges of the carpet, not in the middle area. It is also important to be careful walking from damp carpet onto tile, stone or other hard surfaces, as they can be very slippery. To help your carpet stay newer longer, vacuuming thoroughly and frequently is highly important, especially in high-traffic areas. Soil and dirt that get lodged in the carpet fibers and rub against each other and can damage the carpet. Not if you use a professional carpet cleaner that uses a high-powered steam extraction cleaning, clear water rinse process. Residue that gets left in the carpet from inferior cleaning processes causes rapid re-soiling. With truck-mounted high-pressure steam extraction, it takes between 2 & 3 hours to dry. No! But what can cause issues such as mold and bacteria is poorly maintained and low quality equipment that doesn’t remove all the residue and water, which causes slow drying. Walk-off mats placed at entrances to your home help to minimize dirt and bacteria particles being tracked in from outdoors and keeps soil accumulation to a minimum.